I once explained to a disconnected friend, that the banks were charging overdraft fees on my account and it was getting out of control. She said that I was not paying good attention to my balance....
To the contrary, I was logging in to my account to check my balance whenever I was planning to use my card. As it turns out... the banks are using a computer program that arranges payments to clear at different times and most of those times the bank is able to over draw the account.
Listen to this video found on Youtube of a Citibank customer as he discusses this issue with the customer support.
http://youtu.be/qjLoP0QfFMo
No comments:
Post a Comment